• EN-Gedys Intraware

    CXM/CRM Wiki

    Learn the basic facts

    Expand your knowledge of CXM (Customer Experience Management) and CRM (Customer Relationship Management) via our CXM/CRM wiki in the form of guides or guidelines.

    Do you have questions about CXM or CRM? Then please contact us. We will be happy to help you.

    sabrina-moennich_400x400

    Sabrina Mönnich

    Business Development

    P: +49 531 123 868 421
    E: smoennich@gedys-intraware.de

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    What is a CXM no-code platform?

    No-code platforms are changing application development through the principle of "configuring instead of programming". This technology makes it possible to create 100% customized solutions without code.

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    What is a CRM system?

    Here you will find all the important explanations and tips: from the term, to the advantages, to choosing the right CRM system.

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    Introduction of a CRM system

    The ultimate guide to implementing CRM software, from objectives to a successful project plan. So you don't forget anything!

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    CRM selection with a system

    We help you make the right CRM choice by showing you what you should look out for, depending on your requirements.
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    CRM interfaces and integrations

    We explain what CRM interfaces and integrations are good for and how you can usefully expand your CRM.

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    GDPR in CRM

    What requirements must a GDPR-compliant CRM system meet? Here you will find a compact summary of important information.