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    Use CRM successfully!

    Using data analyses to develop targeted measures

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    According to the SME digitalization index, the industrial sector currently ranks fourth in terms of digital transformation. The pandemic has been the driver for digitalization in many areas. There has been increased investment in mobile devices and mobile access to applications such as online conferencing solutions and tools for working from home. The focus was also on digitalizing relationships with customers in order to be able to advise and sell online, as well as on data analysis as the basis for targeted marketing campaigns or the development of new business areas.

    This is exactly where Gedys CRM for the industry comes in, taking a significant step towards the future that will pay off. You manage your data centrally and clearly. This not only enables you to evaluate your data in a meaningful way, allowing you to identify trends and needs from the behavior of your customers, but also promotes the collaboration and productivity of your employees, not only in the home office. Processes are simplified, satisfaction is increased and sales are boosted. Video conferencing for one-to-one meetings, presentations or group meetings and simple appointment scheduling directly from the CRM are available to you as standard in the software.

    Competent 360° support

    • High quality not only counts for your products, but also for the support you provide to your customers.
    • The satisfaction of your customers today depends above all on fast response times and targeted advice.
    • Quick access to information and customer-friendly processes are essential for this. With our CRM for industry, this becomes child's play for your employees.

    Individual customer care

    • Trends such as mass customization are based on involving your customers directly in the value chain.
    • This requires smooth interaction. Our CRM system supports you with central, transparent management and tracking of all correspondence.

    Standardized business processes

    • In order to provide your customers with a consistently positive experience, it is particularly important that the same conditions are applied at all points of contact .
    • Our CRM for industry therefore allows you to easily integrate different business areas (e.g. merchandise management, accounting, field service) and company branches (e.g. subsidiaries, locations, partners).
    • This means that all actions are based on the same knowledge base and uniform business processes. A comprehensive rights and role system ensures the necessary access management.

    Efficiency and structure in the process

    • Goal-oriented processes and clear data structures in all areas of your company ensure efficient use of time.
    • Automations make everyday routine tasks easier, while add-ons* and comprehensive integrations of various applications provide the necessary overview.
    • This provides enormous support, for example with appointment management, approval processes or preparing quotations.

    * With our Business Mail 4SAP® add-on, you can immediately find all SAP transactions of the e-mail sender in your mailbox (see screenshot).
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    Analyses and reports

    Possible at the touch of a button in our CRM for the industry

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    You collect and store your data centrally and evaluate it in a targeted manner. Our CRM for industry uses dashboards and reports to visually prepare analyses and reports. Based on your meaningful key figures, you can make well-founded decisions for the success of your company.

    You can use our interfaces and integrations for cross-system analyses. If required, we can connect additional tools for you.

    Success with
    CRM for the industry

    Please click on the logos for more information.
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    Quick start

    Digital processes in just a few weeks with the CRM cloud solution including hosting (SaaS model)

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    A CRM for industry as a cloud solution provides the basis for the necessary mobility of your employees. Whether it's data access for your sales and service field staff or agile collaboration in cross-regional teams - with our cloud CRM solution, you are prepared for anything.

    You only pay for what you use, save on extensive investments in your IT infrastructure and can expand or reduce the number of users with little effort. The 2019 SME digitalization index already showed that cloud platforms had a positive impact on the availability and performance of IT services in 87% of companies. The cloud also facilitates access to technologies such as IoT, blockchain and machine learning.
    • Work from all devices via internet browser
    • 100% DSGVO compliant
    • No need to purchase additional technology or services
    • Includes modules Contacts, Office, Schedule, Workflow, Business Mail, CTI, Social and CRM app
    • CRM app including offline processing
    • Additional modules can be booked
    • Secure hosting for the CRM IT infrastructure
    • (server including administration and backup)
    • Without term limit
    • Languages included: German and English
    • Annual billing, minimum term 24 months
    • Customization possible according to individual requirements
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    Register now for the CRM tour

    Get to know the Gedys CRM.

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    Sabrina Mönnich

    Business Development

    P: +49 531 123 868 421
    E: smoennich@gedys-intraware.de

    CRM tour registration form