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    CRM for the Energy Industry

    Keep up: Because a dynamic market environment is changing the entire industry

    The energy and waste management industry currently has to deal with three major developments that are leading to new regulations.

    The energy transition, the need to close material cycles to protect the climate and resources and the digital transformation.

    This requires agility and flexibility in entrepreneurial action in order to keep pace with the legal framework, increasing environmental regulations, technological innovations and the changing needs of your customers.

    The consequences are, among other things, new methods of cooperation with many parties as well as increasing demands from end consumers for convenience and availability of services and products.

    This is precisely where Gedys CRM for the energy industry scores with its advantages - both in internal company processes and in direct interaction with your customers. Satisfaction and loyalty are guaranteed.

    Key Tools for Successful Management

    With CRM for the Energy Industry

    Understanding and convincing digital customers

    • Competition within the energy and waste disposal industry is fierce. Service quality and customer focus are often crucial to a company's success.
    • With Gedys CRM software, you can record all relevant data centrally and access it quickly and easily.
    • This enables you to react quickly, provide targeted advice and convenient services.

    Clear processes for reliable handling

    • CRM offers your employees efficient workflows and support for everyday work processes such as quotation and contract management, service or complaint management.
    • Automated data storage and simple tracking make day-to-day business transparent and clear for everyone involved.

    Agile and flexible in sales

    • You can share all relevant information transparently with your employees at any time thanks to the central data storage in the CRM for the energy industry.
    • This is the basis for the highest quality of work. At the same time, it also enables flexible, agile and well-founded decisions in sales.
    • This is because meaningful, visually easy-to-understand evaluations can be created on the basis of the collected data. Find out more under Dashboards and reports.

    Reliable service, tailored to your customers

    • Flexible responses are the be-all and end-all for satisfied customers.
    • With mobile CRM (web application or mobile CRM app), you are always well informed, no matter when or where, so that you can respond immediately and individually to your customers.
    • This makes them reliable and increases trust.

     

    Security for you and your customers

    With CRM for the energy industry

    According to a study by the BDEW (German Association of Energy and Water Industries), the energy transition has an unsettling effect on many people, as they fear for their access to existential resources. It is well known that digitalization and the associated disclosure of data also harbors a certain potential for uncertainty. This makes it all the more important for you as a service provider in the energy industry to handle your customer data responsibly.

    Gedys CRM for the energy industry therefore offers you and your customers 100% EU GDPR compliance and our cloud CRM solution also offers secure hosting in Germany. Read more about this topic on our GDPR in CRM wiki page.


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    GDPR in CRM for the Energy Industry

     

    Quick start with digital processes in just a few weeks

    With the cloud CRM solution including hosting (SaaS model)

    Our CRM for the energy industry provides you with the central information basis for effective communication and cooperation with your business partners. Efficient processes increase productivity and create scope for innovation.

    To take the step into the future, you need to create cross-border forms of collaboration. With our CRM or xRM system, you can keep an eye not only on customers but also on suppliers, partners and the competition in order to facilitate and promote forward-looking collaborations.

    CRM-Cloud-Solution

    Get started quickly with our CRM cloud solution

    Get started in just a few weeks with our cloud CRM solution (SaaS) and digitize your processes: With Gedys Cloud CRM, you can respond flexibly to market changes and optimize the customer experience. All data is centrally available, GDPR-compliant, and accessible at any time from any device or via the CRM app. No additional technology required; updates and hosting are included. Efficient processes and savings in time and resources ensure your company’s future-readiness.

    Register now for the CRM tour

    Get to know the Gedys CRM
    Sabrina Mönnich

    Sabrina Mönnich

    Business Developement

    +49 531 123 868 421

    sabrina.moennich@gedys.com

    CRM Tour Registration Form