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    CRM for Services and Consulting

    Start now: See digitalization as an opportunity for development and growth

    The demand for services and advice has increased enormously with the digital transformation. Expert knowledge is available online at any time, but the complexity of the many technical developments makes it harder for companies to keep up without advice and services. This opens up new perspectives for your industry. The BDU industry study assumes a positive sales forecast in the double-digit range.

    With Gedys CRM, you can address interested parties in a targeted manner. Impress them with your knowledge, your experience and your offers. Turn new prospects into satisfied customers in the long term. There is no better advertising. However, convincing people of your services is a major challenge in your field. The Gedys CRM for services and consulting supports you in this.

    Key Tools for Successful Management

    With CRM for Services and Consulting

    Transparent information via 360

    • Ensure transparency by giving your employees access to the same information on customers or projects at all times.
    • The comprehensive documentation of data, contact histories or telephone logs serves to secure all the information collected for your company in the long term
    • It also saves your employees having to search for information, which frees up more time for personal customer care or for creativity in the next project.

    Always one step ahead

    • Delight your customers by thinking ahead.
    • You can easily determine the needs of your customers by means of comprehensive evaluations of digital data
    • This allows you to score points with proactive and individual offers - perfect contact management.

    Fast responses that impress

    • Always be ready for your customers with excellent services.
    • The future belongs to multichannel support, customer self-service and predictive maintenance.
    • Your customers don't want to wait, whether it's for a quick information call on the service phone, answers in a chat or a consultation via a mobile CRM app.
    • With clearly collected customer, project and know-how data , waiting times are a thing of the past.

    Keep the focus

    Your employees' minds remain free for your customers. You also save time as the CRM software relieves your employees of work by automating processes. The shortage of skilled workers is reduced. This leaves time for the focus of your work: excellent service.

    Further strengthening exports?

    Seizing opportunities with CRM for services and consulting

    According to Statista, global trade in services suffered less from the current geopolitical crises last year, with trade in digital services in particular increasing. However, the reputation of German expertise is increasingly being put to the test due to declining innovative strength. Until now, German companies were known for their innovative strength and quality, which was particularly advantageous in knowledge-intensive services. Germany has traditionally held a strong position in the fields of engineering services, research and development and technical consulting.

    Many companies offer their services on foreign markets without having their own branch or company structure abroad. This is why they need to use online portals to advertise their services and digital channels to communicate with their customers and partners. The Gedys CRM for services and consulting provides a unique e-mail integration, the key function for e-mail traffic, mailings and marketing automations. This will also remain an advantage for future export developments.
    CRM for Services and Consulting

    Success with CRM for services and consulting

    Please click on the logos for more information.
    Customer reference logo_DeutscheBahn_305x250
    baumineral_305x250
    Kundenrefrenz-Logo_LTS_305x250

    Quick start with digital processes in just a few weeks 

    With the cloud CRM solution including hosting (SaaS model)

    The combination of physical services and digital offerings to create "smart services" is unavoidable in order to meet the needs of your customers. In future, you will not only offer your services on site. Communicate with your target group via all modern channels. 100% EU GDPR-compliant. All CRM data is also available to you on the go with the CRM app for mobile, location-independent and flexible working. Digital web services also make it easier to organize external appointments. You can integrate bahn.de, Google Maps, HRS and others with a simple link.

    With CRM for services and consulting, you can generate leads and qualify new prospects. Functions such as appointment overviews, reminders, tasks, serial tasks and escalations help to ensure perfect teamwork for the benefit of your customers. Structured processes throughout the company help to combat the shortage of skilled workers. The automation of many administrative tasks saves a lot of time and leaves your employees more time for important tasks.
    CRM-Cloud-Solution

    Get started quickly with our CRM cloud solution

    Get started in just a few weeks with our cloud CRM solution (SaaS) and digitize your processes: With Gedys Cloud CRM, you can respond flexibly to market changes and optimize the customer experience. All data is centrally available, GDPR-compliant, and accessible at any time from any device or via the CRM app. No additional technology required; updates and hosting are included. Efficient processes and savings in time and resources ensure your company’s future-readiness.

    Register now for the CRM tour

    Get to know the Gedys CRM
    Sabrina Mönnich

    Sabrina Mönnich

    Business Developement

    +49 531 123 868 421

    sabrina.moennich@gedys.com

    CRM Tour Registration Form