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    Know-How

    Basic knowledge of CXM and CRM

    Our white papers, e-books and checklists provide you with important information in a clear and compact format. Discover the benefits of CXM and CRM solutions at a glance.

    Benefit from:

    • Quickly understandable summaries to read and pass on
    • Clearly formulated benefits for your company
    • Practical checklists to support you and help you make decisions
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    ebook_5-smart-elements-sales

    Examples of the benefits of a CRM system in sales

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    Important tips from the idea to successful CRM implementation

    ebook_what-is-a-crm-system

    The big guide for beginners with important information on CRM systems

    ebook_crm-selection-with-system

    Tips & tricks for the right CRM selection

    whitepaper_7-insider-tips-for-crm-managers

    Discover interesting data thanks to CRM and use it for further activities.

    whitepaper_xRM-any-relationship-management

    Importance and implementation of XRM

    whitepaper_fast-visit-reports-smartphone

    Fast visit reports with the smartphone

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    Requirements overview for the creation of a specification sheet

    checklist_determining-ROI-for-crm-systems

    Sample calculations to determine the ROI of a CRM system

    checklist_crm-manager-vacancy

    Important skills of a CRM manager and sample job advertisement

    Explanatory films

    Complex things explained simply

    Our explanatory films in German language make complex topics easy to understand. With clear animations and simple explanations, you will quickly understand the most important connections:

    • Easy introduction to the topics of CXM and CRM
    • Relevant information about our products explained briefly and clearly
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    BusinessMail4SAP-Thumbnail_play

    Die SAP Outlook Integration holt alle SAP-Daten direkt in Ihre Outlook Mailbox.

    Dauer: 1:35

    CRM-App-Thumbnail_play

    CRM-App: Mobiles CRM ist heute ein wichtiger Baustein für alle Unternehmens­proz...

    Dauer: 4:00

    Anbindung-von-Dritt-Systemen-Thumbnail_play

    Anbindung von Dritt-Systemen an das CRM mit make | Beispiel: Trello und CRM

    Dauer: 1:00

    Was-ist-CRM-Thumbnail_play

    Was ist CRM? Mit dem Kundenbeziehungsmanagement oder kurz CRM (Customer Relation...

    Dauer: 2:30

    Service-management-Thumbnail_play

    Service-Management für zufriedene Kunden – CRM für Service & IT

    Dauer: 3:10

    Newsletter-Mailings-Thumbnail_play

    Professionelle Mailings mit CRM und CleverReach.

    Dauer: 2:25

    Kampagnenmanagement-Thumbnail_play

    Kampagnen planen und erfolgreich steuern. Sie sehen wie Sie mit dem übersichtlic...

    Dauer: 3:15

    CRM-Software-kuerzer-Einblick-03-Thumbnail_play

    Die CRM-Software von GEDYS IntraWare ist ein CRM-System für alle Aspekte des Kun...

    Dauer: 2:45

    Angebotskonfigurator-Thumbnail_play

    Angebotskonfigurator: Professionelle Angebote erstellen im CRM.

    Dauer: 2:40

    CRM-Outlook-integration-Thumbnail_play

    CRM Outlook Integration – CRM und E-Mail verbinden.

    Dauer: 2:25

    Webcasts

    Experience expert knowledge

    Immerse yourself in our exciting webcasts in German language. Experience recorded expert presentations and interactive sessions on current topics.

    You can look forward to:

    • First-hand insights
    • Exchange with leading experts
    • The latest information and trends
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    gi-kl-1781282266-edit-GD-WB-CRM-mit-digitaler-Leaderfassung-1920x1080

    So digitalisieren Sie Ihren Prozess auf der Messe und in der Nachbereitung. Kein...
    gi-kl-1434610269-GD-WB-Gedys-cxm-mit-Vertriebscontrolling-1920x1080

    Von der Gedys Verkaufschance zu strategischen Entscheidungen - Vertriebsdaten an...
    gi-kl-1364482289-GD-WB-cxm-mit-E-Commerce-1920x1080

    In 4 Wochen zum B2B-Onlineshop / Kundenportal
    gi-kl-935964210-GD-WB-Deep-dive-Gedys-cxm-1920x1080

    Wie Power User Gedys CXM für neue CRM-Prozesse im Unternehmen anpassen. Ohne ein...
    gi-kl-1390220550-GD-WB-CXM-mit-Marketing-Automation-1920x1080

    Erweitern Sie Gedys CXM mit Marketing Automation und Lead Nurturing. Für erfolgr...
    gi-kl-1491196684-gd-WB-Gedys-CXM-in-Version-10-1920x1080

    Erfolgreiches Customer Experience Management mit Gedys CXM
    Release-8-14-Thumbnail_play

    Sehen Sie, in der Live-Vorstellung Gedys Intraware 8.14 gute User Experience als...

    Dauer: 37:00

    Vortrag-Streitthema-Integration-So-nicht-Thumbnail_play

    So sieht CRM-Integration in der Praxis aus: wenn alle im Unternehmen ihre spezie...

    Dauer: 32:45

    Release-8-13-Thumbnail_play

    Live-Vorstellung Gedys Intraware 8.13. Mit dem neuen Projektmanagement im Web: S...

    Dauer: 47:00

    Vortrag-Dashboard-Reports-Thumbnail_play

    Sie sehen eine umfassende Vorstellung der Dashboards und Reports mit Gedys Intra...

    Dauer: 50:00

    Release-8-12-Thumbnail_play

    Sehen Sie, in der Live-Vorstellung Gedys Intraware 8.12., alle neuen Funktionen ...

    Dauer: 01:04:30

    Release-8-11-Thumbnail_play

    Erleben Sie das neue cleane Design und die optimierte Nutzerführung in dieser Li...

    Dauer: 52:00

    Customer stories

    Success stories of our customers

    Read impressive success stories in the reference reports from various industries. See how our solutions are used in practice and the benefits they bring.

    Benefit from:

    • Real first-hand application examples
    • Content to help you select the right business solution
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    success-story_gustavo-gusto

    Clear view of the market and sales management

    success-story_christian-bauer

    Safely into the digital future with empathy and CRM

    success-story_deutsche-bahn

    A successful strategy with CRM and optimized sales processes

    success-story_hurco

    Precision in perfection with optimized customer service, sales and marketing

    success-story_sprinz

    CRM simplifies internal and external communication

    success-story_poeschel

    Goodbye to paperwork! CRM optimizes processes

    success-story_rekers

    Digital customer support for sales

    Brochures

    Compact information at a glance

    Our brochures provide you with all the important information in a clear and compact format. Discover the benefits of our products and services.

    Benefit from:

    • Clearly formulated benefits to help you achieve your goals
    • Interactive file formats with further information
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    Increase your sales.

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    CRM system on Smartphone and Tablet

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    Work from all devices via Internet browser.

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    The tool brings SAP into your mailbox.

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    For the successful management of companies

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    Blockbuster with highlights of release 8.11 (in german)

    release_news_8-12

    Blockbuster with highlights of release 8.12 (in german)

    release_news_8-13

    Blockbuster with highlights of release 8.13 (in german)

    release_news_8-14

    Blockbuster with highlights of release 8.14 (in german)

    release_news_8-15

    Blockbuster with highlights of release 8.15 (in german)

    list_interfaces-and-integrations

    Top CRM integrations for a more efficient business