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    CRM for the Food Industry and Trade

    React now!

    Because the changes in the world of work are constantly changing the behavior
    and the expectations of your customers

    According to the latest food report , the new working models of recent years are changing our eating habits.
    • For a long time, lunch was a fixed meal, but with the newfound flexibility, the time, place and type of meal are shifting. Individual needs are in the foreground and lead to higher demands.
    • Food should not only be filling, but also healthy, sustainable and follow lifestyle trends.
    • This is creating momentum in the food industry: the market for frozen food is growing and the convenience segment is playing an increasingly important role.
    • In addition, hybrid business models are changing the way people shop: online grocery shopping including delivery or collection from local stores is on the rise.
    • Food is one of the most sensitive goods and places high demands on supply chains.
    • Therefore, traceability and compliance with certain freshness and hygiene standards as well as continuous cold chains and the observance of best-before dates play a major role

    Digitize processes

    to be able to react faster to the wishes of your customers

    360° view for perfect customer care

    • Central database provides precise, standardized information for all employees on orders, customers, suppliers and partners
    • 100% GDPR-compliant
    • Overview of tasks and projects via widget technology
    • Access at any time, from any location and any device, controllable via roles and rights system
    • Fast response times for inquiries ensure satisfaction for everyone involved
    • Automations save time (CRM provides information about activities, for example, and reminders ensure deadlines are met)
    CRM in Food Industry and Trade
    CRM app in Food Industry and Trade

    Simplification of collaboration worldwide

    • Cross-location collaboration possible via central database
    • Worldwide exchange of information in the shortest possible time via CRM app
    • Messages can be activated via push notifications on mobile devices (see photo)
    • Email integration, video call and chat functions for global communication
    • Transparent documentation of all processes and projects in CRM
    • Definition & use of standardized processes and workflows for all locations
    • Simple customization for additional languages (default: German & English)
    • Storage & use of multilingual templates make daily business easier

    Smart workflows for perfect planning

    • Regular weekly planning for store visits via the CRM system
    • Visit rhythms stored for individual markets remind you of visit dates
    • Drag and drop individual appointments from the list of upcoming visits into the weekly schedule
    • Create simple route planning from store to store using the integrated route planner

    Success with CRM for the food industry and trade

    Please click on the logos for more information.
    Reference Gustavo Gusto
    Reference Meggle
    Reference Meemken Wurstwaren

    Ingenious visit reports

    Reduce processing time from 2 hours to 10 minutes
    with CRM for the food industry and trade
    • 90% time saving via mobile CRM app with easy operation
    • Enter results of visits directly on site
    • Record all data on presentation & placement of products via the CRM app (from POS materials to listing status to competitors)
    • Complete documentation of food chains possible in the CRM system
    • Take photos for documentation and store them immediately
    • Thanks to live data synchronization, employees can immediately access new information from the sales force
    • Comprehensive rights & roles system regulates who can view which data
    • Overview of customers, various KPIs and areas thanks to practical dashboards (e.g. for market visits, tastings or facings)
    • Extremely fast and flexible resource planning as well as review and adjustment of strategies
    visit reports in Food Industry and Trade

    Quick start with Digital processes in just a few weeks

    With CRM in Food Industry and Trade as Cloud solution

    With CRM for the food industry and trade as a basis, you work with a 360° view of your customers, suppliers and partners. Even on the move via the mobile CRM app, both online and offline. In the event of network interruptions, your data is stored temporarily and is not lost. You not only collect all data on your product inventories centrally and transparently, but also assign documents or images to them for a detailed history. You can plan store visits and create visit reports by voice input in a matter of seconds.
    CRM-Cloud-Solution

    Get started quickly with our CRM cloud solution

    Get started in just a few weeks with our cloud CRM solution (SaaS) and digitize your processes: With Gedys Cloud CRM, you can respond flexibly to market changes and optimize the customer experience. All data is centrally available, GDPR-compliant, and accessible at any time from any device or via the CRM app. No additional technology required; updates and hosting are included. Efficient processes and savings in time and resources ensure your company’s future-readiness.

    Register now for the CRM Tour

    Get to know the Gedys CRM
    Sabrina Mönnich

    Sabrina Mönnich

    Business Developement

    +49 531 123 868 421

    sabrina.moennich@gedys.com

    CRM Tour Registration Form