Reference OSCAR Pet Foods

OSCAR Pet Foods relies on CRM from Gedys Intraware to support its customers

The family business from Preston in England, founded in 1990, is now the market leader in the pet food sector. OSCAR Pet Foods has a wealth of experience in franchising in the pet industry.

The British pet food manufacturer not only supplies the best food for pets, but also provides free tailored advice from local nutritionists and specialist consultants. The pet food is free from artificial flavors and colors, with no added BHA or BHT and only natural antioxidants are used.

Highlights

• The British company OSCAR Pet Foods does not sell its exclusive products through pet shops and supermarkets. Instead, it has built up a network of local nutritionists to provide a personal, tailored service.
• The pet food manufacturer supports thousands of customers via the Gedys Intraware sales software. A challenge that the CRM system already masters 99% of the time as standard.

„The CRM works well and does exactly what we need it to do. It documents our correspondence and communication with our key customers extremely well. The overall impression of the software is good and the support and help from Gedys Intraware has been excellent despite the distance.“

Richard S. Martin, Managing Director  OSCAR Pet Foods Ltd