Reference Rekers

Quickly retrieve detailed data via a globally standardized information platform: Gedys Intraware CRM

As a medium-sized company with 180 employees, Rekers has been one of the leading manufacturers of machines and systems in the concrete industry for more than 60 years. With branches in Europe, the USA, Russia, Oman, China and India, the company operates mainly internationally as a competent mechanical engineering company specializing in automation in the concrete industry.

As a system provider, Rekers combines machine and plant construction with customized services for customers all over the world. Experienced teams in design, automation, production and assembly are already setting the technical standards of tomorrow.

Requirements

• Replacement of a historically grown in-house development
• Online interface to the existing PPS system PSI-Penta
• Multilingual capability of the user interface for the international agencies
• Connection of the smartphones of the field staff

Highlights

• Introduction of GEDYS IntraWare CRM to support customers worldwide
• All field service employees now work on the standardized CRM platform
• All information is quickly available online to all users, even in the field

„Since we have been using GEDYS IntraWare, we have an internationally usable CRM solution with which we can provide our employees and customers with information quickly and in detail.“

Mr. Altenschulte, Rekers GmbH Maschinen- und Anlagenbau